Skype for Business or Lync Basic 2013 client users can't use all Skype Voice features

PROBLEM
When you use the Skype for Business or Lync Basic 2013 client, you discover that some Skype Voice features aren't available.
SOLUTION
This is the expected behavior. You must use a client version that supports the advanced Skype Voice features. For more information about Skype for Business (formerly Lync) client feature comparisons, see the following Microsoft website: 
MORE INFORMATION
This behavior occurs because the Skype for Business and Lync Basic 2013 clients don’t support the advanced Skype Voice features. For more information, see the following Microsoft website:

Still need help? Go to the Office 365 Community website.
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Article ID: 3134234 - Last Review: 02/09/2016 22:23:00 - Revision: 2.0

Skype for Business Online

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