This article was previously published under Q313448
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If you use the Have replies sent to option in Microsoft Outlook, replies to an e-mail message may not reach all of the recipients.
Log on as one user (for this example, User A1), and then compose a message that is addressed to another recipient (for this example, User B1). Click the Options button.
In the Message Options dialog box, click to select the Have replies sent to check box, and then enter User A2 and User B2 as the users to whom you want replies sent.
After you do so, if User B1 opens the message and replies, only User A2 may receive the reply, even though the message appears to be addressed to "User A2; User B2."
This problem can occur either between two Exchange 2000 servers or on the same server between different storage groups.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Information store
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.