Expired OOF messages are sent after a mailbox is moved to Exchange Server 2013

Symptoms
Consider the following scenario:

  • A user has a mailbox that's located on a server that's running Microsoft Exchange Server 2007.
  • This user enables Automatic Replies ("Out of Office" notifications) in Outlook or Outlook Web Access (OWA).
  • The user schedules Automatic Replies for a set date range.
  • The user’s mailbox is moved to Exchange 2013 within the scheduled date range for the automatic replies.
In this scenario, senders continue to receive "Out of Office" notifications from this mailbox after the Automatic Replies date range expires.
Cause
This issue occurs because some properties that are used by Automatic Replies for Microsoft Exchange Server 2013 aren't populated when the mailbox is located on an Exchange 2007 server.
Workaround
To work around this issue, manually disable Automatic Replies after the mailbox is moved. Then, re-enable Automatic Replies and reset the schedule, as appropriate.
More information
For more information about how to send "Out of Office" notifications automatically through Exchange, see the following Office article:

Properties

Article ID: 3135599 - Last Review: 01/23/2016 02:06:00 - Revision: 2.1

Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard, Microsoft Exchange Server 2007 Enterprise Edition, Microsoft Exchange Server 2007 Standard Edition

  • kbsurveynew KB3135599
Feedback