Cannot Select a .jpg Image as Your Desktop Background Image
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When you try to change your desktop background (wallpaper) from a .bmp image to another image type (such as a .jpg file), the .jpg image may not appear, and the .bmp image may be stretched to a full-screen size. This problem can also occur when you switch between a .jpg image and None (no background).
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File informationThe English version of this fix should have the following file attributes or later:
Date Time Version Size File name ------------------------------------------------------ 18-Dec-2001 19:46 6.0.2600.3 8,222,208 Shell32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Article ID: 313596 - Last Review: 01/12/2015 19:23:34 - Revision: 2.0
Microsoft Windows XP Home Edition, Microsoft Windows XP Professional
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