Microsoft Azure IaaS VM Logs

Summary
In order to troubleshoot most issues that are related to Microsoft Azure, Microsoft Support may collect files from your Azure IaaS virtual machines (VMs). These files will include most common log files, diagnostics information, system-generated event logs, and debug logs.
More information
This section lists the diagnostic and log information that can be collected from your VMs during the troubleshooting process.

These logs are listed in the following categories of VMs:

Log collections for Azure IaaS VMs


IaaS Disk "Extended Information" for Windows VM

C:|   +---Boot\*.*|           +---Packages\*.*|                   +---Windows|   |   DtcInstall.log|   |   Memory.dmp|   |   PFRO.log|   |   setupact.log|   |   setuperr.log|   |   vmgcoinstall.log|   |   WindowsUpdate.log|   |   |   +---debug\*.*|   |           |   +---Inf|   |       netcfgs.*.etl|   |       setupapi.dev.log|   |       setupapi.setup.log|   |       |   +---Logs|   |   +---CBS|   |   |       CBS.log|   |   |       CbsPersist_*.log|   |   |       |   |   +---DISM|   |   |       dism.log|   |   |       |   |   \---DPX|   |           setupact.log|   |           setuperr.log|   |           |   +---Panther\*.*|   |           |   +---security|   |   \---logs|   |           scesetup.log|   |           winlogon.log|   |           |   +---ServiceProfiles|   |   \---NetworkService|   |       \---debug|   |               NetSetup.LOG|   |               |   +---servicing|   |   \---Packages|   |           wuindex.xml|   |           |   +---system32|   |   +---catroot2|   |   |       dberr.txt|   |   |       |   |   +---config|   |   |       SOFTWARE|   |   |       SYSTEM|   |   |       |   |   +---drivers|   |   |   \---etc\*.*|   |   |       |   |   +---logFiles|   |   |   +---Firewall|   |   |   |       pfirewall.log|   |   |   ||   |   |   +---HTTPERR|   |   |   |       httperr1.log|   |   |   ||   |   |   \---WMI|   |   |           LwtNetLog.etl |   |   |           |   |   +---MsDtc|   |   |       MSDTC.LOG|   |   |       |   |   +---NDF|   |   |       eventlog.etl|   |   ||   |   +---Sysprep\*.*|   |   ||   |   +---wbem|   |   |   \---Logs|   |   |           wbemess.log|   |   ||   |   +---wdi|   |   |   \---LogFiles|   |   |           BootCKCL.etl|   |   |           SecondaryLogonCKCL.etl|   |   |           ShutdownCKCL.etl|   |   ||   |   +---wfp|   |   |       wfpdiag.etl|   |   |       |   |   \---winevt|   |       \---Logs\*.*|   ||   +---temp|   |   \---DeploymentLogs\*.*|   |               |   \---WinSxS|           poqexec.log|           \---WindowsAzure\*.*


IaaS Disk "Extended Information" for Linux VM

 
Information on Linux VMs will include the files below in addition to basic partition names, file system formats, the Linux distribution name and version, a directory listing of /var/log and a directory listing of /etc/udev/rules.d. Due to differences across Linux distributions, it is unlikely all of the files listed below will be present on a particular VM.
/boot/grub*/grub.conf/boot/grub*/menu.lst/etc/*-release/etc/fstab/etc/HOSTNAME/etc/hostname/etc/network/interfaces/etc/nsswitch.conf/etc/resolv.conf/etc/ssh/sshd_config/etc/sysconfig/iptables/etc/sysconfig/network/etc/sysconfig/network/ifcfg-eth*/etc/sysconfig/network/route/etc/sysconfig/network/routes/etc/sysconfig/network-scripts/ifcfg-eth*/etc/sysconfig/network-scripts/route-eth*/etc/sysconfig/SuSEfirewall2/etc/ufw/ufw.conf/etc/waagent.conf/var/lib/dhcp/dhclient.eth0.leases/var/log/auth*/var/log/azure/*/*/*.log/var/log/boot*/var/log/cloud-init*/var/log/dmesg*/var/log/dpkg*/var/log/kern*/var/log/messages*/var/log/rsyslog*/var/log/sa/sar* [scenario:performance]/var/log/secure*/var/log/syslog*/var/log/waagent*/var/log/yum*

References
For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, please open the following Microsoft Knowledge Base article:

2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform
Properties

Article ID: 3137442 - Last Review: 09/28/2016 21:41:00 - Revision: 1.1

Microsoft Azure, Microsoft Azure Virtual Machine

  • KB3137442
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