Present button is missing for a presenter in Lync 2013 (Skype for Business) when the first user joins a meeting as guest

Symptoms
Assume that you create an online meeting as a presenter in Microsoft Lync 2013 (Microsoft Skype for Business), and then you share the meeting URL. The present button isn't displayed in your conversation window when one of the following conditions is true:
  • When the first user opens the URL, and then selects the Call Me At option to join the meeting from Lync (Skype for Business) Web App as a guest.

    Note When another user joins the meeting as a guest, the button is displayed again.
  • When the first user dials in to the meeting as a guest.
Note All users have the presenter permission. However, the present button is visible for the guest users.
Resolution
To fix this issue, install the March 8, 2016 update (KB3114831) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 3143162 - Last Review: 03/08/2016 23:05:00 - Revision: 1.0

Microsoft Lync 2013, Skype for Business

  • kbfix kbqfe kbsurveynew kbexpertiseinter KB3143162
Feedback