Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

The memory footprint of the Lync.exe process increases in a stress test when you send or receive a file that's larger than 5 megabyte (MB) in Microsoft Lync 2013 (Microsoft Skype for Business). Additionally, the memory remains increasing although the file transfer is completed or the conversion is closed.

Resolution

To fix this issue, install the March 8, 2016 update (KB3114831) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×