This article was previously published under Q314442
This article has been archived. It is offered "as is" and will no longer be updated.
When a client connection drops from Multipoint Control Unit (MCU) because of network issues, the XT120 MCU service may stop responding. When this problem occurs, all of the clients that are connected to the conferencing server are disconnected.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.