"Secondary ringer" settings changes can't be saved in Lync for Mac 2011

Consider the following scenario:

  • You have a USB audio device that's plugged into a Mac computer.
  • You start Microsoft Lync for Mac 2011.
  • In the audio settings under Preferences on the Lync menu, you deactivate the Also ring options that are listed under Secondary ringer.
  • You log off and log back on to the client, or the client is restarted.
In this scenario, the Also ring option is still active.
To fix this issue, install the update for Lync for Mac 2011 14.3.3.
To work around this issue, unplug the USB audio device, and then plug it back in.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 3144567 - Last Review: 02/27/2016 01:39:00 - Revision: 1.0

Microsoft Lync for Mac 2011

  • kbqfe kbfix kbsurveynew kbexpertiseinter KB3144567