Files downloaded from SharePoint Online over Firefox are missing part of the file name or the extension

PROBLEM

Consider the following scenario:
  • You have a file in a SharePoint Online library that contains a space ( ) character in the file name.
  • You download the file to your local computer by using the Firefox web browser.

However, after the file is downloaded, you see that the file name has been changed. Specifically, the file may be missing part of the file name after the space ( ) character, or the file name extension may be missing. For example, the file Word Document.docx is downloaded with a file name of Word.docx or Word.
SOLUTION
This is a known issue in SharePoint Online. Microsoft is working to resolve this issue.

Still need help? Go to the Office 365 Community website.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Properties

Article ID: 3145426 - Last Review: 03/09/2016 19:35:00 - Revision: 3.0

Microsoft SharePoint Online

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