OneDrive for Business files open in Office Online even if you have set them to open them in the client application

PROBLEM
Consider the following scenario:

In your OneDrive for Business site that uses the new OneDrive for Business view, you configure one or both of the following settings: 
  • In Library Settings, Advanced Settings, you set Opening Documents in the Browser to Open in the client application.
  • In Site Settings, Site Collection Features, you start the Open Documents in Client Applications by Default feature.
In this scenario, when you browse to the OneDrive for Business Library and then you click to open a document, the document opens in Office Online and not in the client application.
Workaround
To work around this issue, click the ellipsis (…) for the document that you want to open, and then click the option to open in the client application. For example, click Open in Word.
MORE INFORMATION
This is expected behavior for the OneDrive for Business page. By default, the documents always open in Office Online even though the settings are present.

Still need help? Go to the Office 365 Community website.
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Article ID: 3145659 - Last Review: 03/08/2016 01:14:00 - Revision: 2.0

Microsoft SharePoint Online, OneDrive for Business

  • o365 o365e o365p o365a o365m o365022013 KB3145659
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