Auto-suggested contacts disappear from Favorites group in Lync 2013 (Skype for Business) client after you install the October 2015 update

Symptoms
Consider the following scenario:
  • Your Lync 2013 (Skype for Business) client has the October 2015 (https://support.microsoft.com/en-us/kb/3085581) update or a later update installed.
  • You discover that auto-suggested (frequent) contacts in the Favorites group of the contact list have disappeared.
  • Any pinned Favorites group contacts remain in the contact list.

Cause
The feature that was responsible for displaying auto-suggested contacts in the Favorites group in the contact list has been removed by the October 2015 client CU and later updates.
Resolution
This feature has been replaced by the Smart Contact Lists, also known as the Auto-Populated Contacts feature. For more information about this feature, see What's new in Skype for Business 2016? More information about how to implement this feature in an on-premises environment will follow.
Lync 2013 (Skype for Business); auto-suggested contacts; frequent contacts
Properties

Article ID: 3146611 - Last Review: 03/21/2016 18:42:00 - Revision: 2.0

Microsoft Lync 2013, Microsoft Lync Basic 2013

  • kbsurveynew KB3146611
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