Article ID: 314724 - View products that this article applies to.
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When you attempt to use a Microsoft IntelliMouse Explorer on a Macintosh computer, the mouse may not work correctly and the buttons may not work.
This behavior occurs when IntelliMouse Explorer software and additional Mac software support are not installed or the installation is corrupted.
To resolve this behavior, follow these steps.
Remove the IntelliPoint Software
Install Macintosh Software Updates
Reinstall IntelliPoint Software
TroubleshootingIf the preceding steps do not resolve the behavior, see the following Knowledge Base articles:
(https://support.microsoft.com/kb/269046/ )You cannot click an icon by using the wheel button on a Macintosh computer
For additional information about uninstalling IntelliPoint software, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/247586/EN-US/ )How to Remove the IntelliPoint Software for Macintosh
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.