Save a copy of the Microsoft Office CD-ROM to your computer's hard disk. To do this, follow these steps:
Start Microsoft Windows Explorer. To do this, right-click Start, and then click Explore.
Create a new folder at the root of a hard disk volume, and then name it "Flatfile" (for example, C:\Flatfile).
Locate the drive that contains the Microsoft Office CD-ROM, and then copy all the contents of the Microsoft Office CD-ROM into the C:\Flatfile folder. To do this, follow these steps:
In Windows Explorer, click the CD-ROM icon (or DVD-ROM icon) that contains the Microsoft Office CD-ROM.
On the Edit menu, click Select All.
Paste all the files into the new folder. To do this, drag the selected items on the right side of the Explorer window into the C:\Flatfile folder on the left.
Note If you receive the "This Folder contains "X" hidden files" error message, follow these steps:
On the Tools menu, click Folder Options.
Click the View tab.
Turn on Show Hidden Files and Folders.
Turn off Hide Protected Operating System Files.
Click Apply, and then click Ok.
Note If there are errors during the copy process, this can indicate problems with the CD-ROM (media), a dirty CD-ROM drive, or a problem with your hard disk.
Restart your computer the way that you typically do, and then install Microsoft Office from the C:\Flatfile folder onto your hard disk.
Method 4: Install only one Office program
Install only one Office program, such as Microsoft Access. To do this, select a Custom install, and then cancel the selection for all but one of the Office programs. If the Setup program is completed successfully, restart the Setup program. Restarting the Setup program will take you into Maintenance mode. Click Add/Remove Programs, and then click the programs that you did not install in the first installation of Office.
Method 5: Contact Microsoft
If the previous methods do not resolve the problem, contact Microsoft. For information about how to contact Microsoft, visit the following Microsoft Web site:
Microsoft Office XP (Setup), Microsoft Office 2000 Premium Edition, Microsoft Office 2000 Professional Edition, Microsoft Office 2000 Standard Edition, Microsoft Office 2000 Small Business Edition, Microsoft Office 2000 Developer Edition, Microsoft Access 2002 Standard Edition, Microsoft Excel 2000 Standard Edition, Microsoft FrontPage 2000 Standard Edition, Microsoft Outlook 2000 Standard Edition, Microsoft PowerPoint 2000 Standard Edition, Microsoft Word 2000 Standard Edition