Incorrect Contents Are Displayed in Windows Explorer

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q314939
This article has been archived. It is offered "as is" and will no longer be updated.
When you view the contents of a CD-ROM in Windows Explorer, you can see the name of the CD-ROM in the left pane, and the folders are displayed in the right pane. However, after you remove the CD-ROM and insert a different CD-ROM, the right pane may still display the folders from the first CD-ROM even though the left pane correctly displays the name of the new CD-ROM.
This problem can occur if you are using Folder view in Windows Explorer. The view may not be automatically refreshed in Folder view in Windows Explorer.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
To work around this problem, use either of the following methods:
  • Manually refresh Windows Explorer by pressing F5 or by clicking Refresh on the View menu in Windows Explorer.
  • Do not use Folder view in Windows Explorer.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Article ID: 314939 - Last Review: 12/07/2015 08:27:08 - Revision: 1.3

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

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