Article ID: 315333 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you attempt to upgrade to Windows XP, the upgrade report may state that Adaptec GoBack (System Restoration Utility) software is incompatible with Windows XP and should be uninstalled. As a result, Setup cannot continue. This issue occurs even if you have uninstalled the Adaptec GoBack software.
This issue can occur because some of the Adaptec GoBack software files may remain on the hard drive or in the registry after you uninstall GoBack.
To resolve this issue, uninstall all Adaptec software and delete all of the related files. To do this, follow these steps.
Remove Adaptec Programs
Remove Adaptec Registry KeysWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
For more information, visit the following third-party Web site:
http://www.symantec.com/index.htmThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.