Windows Installer Error 1619 When You Install from NTFS-Protected Directories
This article was previously published under Q316309
This article has been archived. It is offered "as is" and will no longer be updated.
When you install a Setup program that is based on Windows Installer Setup technology, you may receive the following Windows Installer error message:
This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.If you have a verbose log file of the Setup program, the following information also appears at the end of the log file:
MSI (c) (6C:54): Package name extracted from package path: 'somesetup.msi' MSI (c) (6C:54): Could not create LFN path for package: 'H:\tmp\apps\coreapps\somesetup\somesetup.msi' This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. MSI (c) (6C:54): MainEngineThread is returning 1619.
This behavior occurs if both of the following conditions are true:
- You install the program from an NTFS file system-formatted volume where the user has been denied the List Folder/Read Data permissions to the installation folder.
- You try to install the program on a computer on which version 2 of the Windows Installer with the Windows Installer DLL file, Msi.dll version 2.0.2600.0, is installed.
NOTE: Windows Installer with Msi.dll version 2.0.2600.0 is included with Microsoft Windows XP and is also available as a redistributable file for download for Windows 2000 and Windows NT 4.0.
Windows XPTo resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File informationThe English-language version of this fix should have the following file attributes or later:
Date Version Size File name ------------------------------------------------------ 11-Feb-2002 2.0.2600.28 1,994,240 bytes Msi.dll
Windows 2000Use one of the following methods to resolve this issue.
Update to Service Pack 3This issue is resolved when you update Windows 2000 with Service Pack 3 (SP3). SP3 for Windows 2000 includes Windows Installer 2.0 with Msi.dll version 2.0.2600.1, which resolves this issue. For additional information about how to obtain Service Pack 3 for Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Update Windows InstallerUpdate Windows with the latest version of Windows Installer. To obtain the latest version of Windows Installer, visit the following Microsoft Web site:
On the directory in which the .msi file is located, and in all subdirectories, assign List Folder/Read Data NTFS permissions to the user who starts the Setup program.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Article ID: 316309 - Last Review: 12/07/2015 08:40:56 - Revision: 3.5
Microsoft Windows 2000 Server SP1, Microsoft Windows 2000 Server SP2, Microsoft Windows 2000 Advanced Server SP1, Microsoft Windows 2000 Advanced Server SP2, Microsoft Windows 2000 Professional SP1, Microsoft Windows 2000 Professional SP2, Microsoft Windows 2000 Datacenter Server SP2, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft Windows Installer 2.0
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