Article ID: 316328 - View products that this article applies to.
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When you try to expand or collapse the Inbox folder of an additional mailbox that you created on a different store than your mailbox, you may receive the following error message:
The client operation failed.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
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NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
To work around this problem:
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.