Article ID: 316395 - View products that this article applies to.
This article was previously published under Q316395
When you try to connect to the Internet by using a Point-to-Point Protocol over Ethernet (PPPoE) connection, you may receive one of the following error messages:
Error 769: The specific destination is not reachable.
NOTE: This behavior may occur after you upgrade to Windows XP.
Error 769: "Either you specified a destination address that is not valid, or your remote server is down."
This behavior may occur if the network card in your computer is not turned on (enabled).
To resolve this issue, turn on (enable) the network card, and then run the Network Setup Wizard. To do this, follow these steps:
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/308522/EN-US/ )Description of the Network Setup Wizard in Windows
Article ID: 316395 - Last Review: April 9, 2002 - Revision: 1.2