Article ID: 316400 - View products that this article applies to.
This article was previously published under Q316400
When you attempt to install Windows XP, the installation process may not complete successfully. Setup may stop at the beginning of the process or immediately after the first required restart, and then you receive an error message similar to the following:
An unexpected error has occurred. (536821760) occurred at line 1768 in D:\xpclient\base\boot\setup\arcdisp.c
This behavior can occur because of damaged random access memory (RAM) modules or a damaged RAM slot.
To resolve this issue, use one or more of the following methods, as necessary:
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/314865/EN-US/ )System Requirements for Windows XP Operating Systems
310064For additional information about how to activate Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/310064/EN-US/ )HOW TO: Troubleshoot Windows XP Setup Problems When You Upgrade from Windows 98 or Windows Me
(https://support.microsoft.com/kb/307890/EN-US/ )HOW TO: Activate Windows XP
Article ID: 316400 - Last Review: March 18, 2002 - Revision: 1.2