HTTP status code 503 when checking for near Real-Time Logs (nRTL) to download in Office 365 Dedicated/ITAR (vNext)

Symptoms
In Microsoft Office 365 Dedicated/ITAR (vNext), you receive HTTP status code 503 when you check for near Real-Time Logs (nRTL) to download.
Cause
HTTP 503 errors are transient errors that can occur for many reasons.
Resolution
When you obtain nRTL logs, some 503 errors are expected. You should build your script to re-evaluate any 503 errors. If the errors are frequent and they affect your ability to retrieve logs, contact Microsoft Online Services Support by online submission or by telephone.
More information
Properties

Article ID: 3164159 - Last Review: 08/11/2016 12:03:00 - Revision: 7.0

Microsoft Business Productivity Online Dedicated, Microsoft Business Productivity Online Suite Federal

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