Stop error and restart triggered by ServerOneCopyInternalMonitorForceReboot responder in Exchange Server 2013

Symptoms
On a server that's running Microsoft Exchange Server 2013 in an Exchange Server 2016 environment, the server displays a Stop error and then restarts.

In this situation, the restart is initiated by the ServerOneCopyInternalMonitorForceReboot responder.
Cause
This issue is caused by the Windows Management Instrumentation (WMI) system uptime lookup function.
Resolution
To resolve this issue, install Cumulative Update 13 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.
Workaround
To work around this issue, disable the ServerOneCopyInternalMonitorForceReboot responder by using a global override that resembles the following:
Add-GlobalMonitoringOverride -Identity DataProtection\ServerOneCopyInternalMonitorForceReboot -ItemType Responder -PropertyName Enabled -PropertyValue 0 -Duration 360.00:00:00 -Confirm

Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3164359 - Last Review: 06/21/2016 17:24:00 - Revision: 1.0

Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard

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