Article ID: 316529 - View products that this article applies to.
This article was previously published under Q316529
When you try to burn data to a CD-R or a CD-RW, you do not have the option to send data to the CD drive.
When you view the properties of the CD-R drive or the CD-RW drive, you notice that the Recording tab is not displayed in the CD Drive (drive_letter:) Properties dialog box, where drive_letter is the letter of the CD-R drive or CD-RW drive.
Note To view the CD Drive (drive_letter:) Properties dialog box, click Start, click My Computer, right-click the CD drive that you want, and then click Properties.
Additionally, you may receive the following error message:
There is no disc in the drive. Please insert a writable CD into drive.
This can occur when your computer incorrectly detects the drive as a non-recordable device.
Edit the Windows registryTo resolve this problem, try to edit the Windows registry so that the drive is identified as a recordable device.Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To edit your Windows registry, first back up the registry so that you can restore the registry if a problem occurs. After you back up the registry, edit the registry so that the drive is recognized by Windows as a recordable device. Finally, verify that Windows recognizes the drive as recordable.
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Note If the drive is not listed on the Windows Hardware Compatibility List (HCL), the drive may not work with your computer’s built-in CD-copying functionality, regardless of the registry setting. The HCL is a list of computer hardware that is compatible with a particular operating system. To see whether your drive is included on the Windows HCL, visit the following Microsoft Web site:
Step 1: Back up the registryTo back up the registry so that you can restore it if you have problems later, follow these steps:
Step 2: Edit the drive type value of the volume folderTo edit the drive type so that Windows recognizes the drive as recordable, follow these steps:
Step 3: Verify that Windows recognizes the drive as a recordable deviceTo see whether Windows recognizes the drive as a recordable device now, follow these steps:
If your computer has more than one CD or DVD drive and the Recording tab is not displayed in the Properties dialog box (see step 3 in the "Edit the Windows registry" section), a drive may be configured incorrectly as "recordable" in the Windows registry. To resolve this problem, try changing the drive type of the drive you previously identified as a 1 or 2 to a type 3. Then change the drive type of the other drive to a 1 or 2. To try this, follow these steps:
If these methods did not work for you, you can use the Microsoft Customer Support Services Web site to find other solutions to your problem. Some services that the Microsoft Customer Support Services Web sites provide include the following:
This procedure may not work in all cases. This is only a workaround in a situation where the CD-R drive or CD-RW drive is capable of functioning in Windows XP and for some reason has been misidentified. If the drive is not on the Hardware Compatibility List (HCL), the drive may not work with the built-in CD copying functionality, regardless of this registry setting.
For help with CD or DVD drive problems in Windows Vista, visit the following Microsoft web page:
Fix problems in which your CD or DVD drive cannot read or write media in Windows
Article ID: 316529 - Last Review: May 22, 2013 - Revision: 6.0