Room Finder in Outlook doesn't display any conference rooms when a user creates a meeting

When a user creates a new meeting in Microsoft Outlook, no conference rooms are listed in the Choose an available room box in the Room Finder.

This issue may occur if the user doesn't select a room list. A room list must be selected before available rooms are displayed in the Room Finder. 
To display available rooms, select a room list from the Show a room list box.
To create a room list and to add existing rooms to the room list, follow these steps:
  1. Do one of the following:
    • In on-premises Exchange Server or in an Exchange hybrid environment, open the Exchange Management Shell.
    • In Exchange Online, connect to Exchange Online by using remote PowerShell. For more information, see Connect to Exchange Online PowerShell.
  2. Run the following command to create a room list:
    New-DistributionGroup <RoomListName> -RoomList -Members $Members
  3. Run the following command to add existing rooms to the room list:
    Add-DistributionGroupMember <RoomListName> -Member <RoomMailbox>
For more information, see Create a room list distribution group and Create and manage room mailboxes.

Still need help? Go to Microsoft Community or the Exchange TechNet Forums.

Article ID: 3171334 - Last Review: 12/29/2016 09:05:00 - Revision: 3.0

  • o365 KB3171334