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Cannot Transfer Images From Your Nikon Digital Camera

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q317181
SYMPTOMS
You may be unable to transfer some or all of the images from your Nikon digital camera to your Windows XP-based computer.
CAUSE
This problem may occur if the PTP driver is not propagating the necessary vendor-defined events to the WIA service.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date       Time   Version      Size     File name   --------------------------------------------------   01-Feb-02  17:24  5.1.2600.28  148,480  Ptpusd.dll				

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Properties

Article ID: 317181 - Last Review: 05/17/2007 14:53:24 - Revision: 1.3

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • kbhotfixserver kbqfe kbappcompatibility kbbug kbenv kbfix kbshell kbwinxpsp1fix KB317181
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