You are currently offline, waiting for your internet to reconnect

SBLive! 5.1 Driver Update Package Causes an Error Message in Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you try to install the SBLive! 5.1 Driver Update package, you may receive the following error message:
_ins5576._mp has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following errorsignature information may be listed:
   App Name      App Version  Module Name  Module Version  Offset   ----------------------------------------------------------------   _ins5576._mp   pfmod.dll         000079e7				
To resolve this issue, obtain and install the most current drivers for your sound card. For information about how to do so, please view the following Creative Labs Web site:Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
More information
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Article ID: 317198 - Last Review: 01/11/2015 21:24:31 - Revision: 2.0

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

  • kbnosurvey kbarchive kb3rdparty kbenv kberrmsg kbprb kbprod2web KB317198