Article ID: 317277 - View products that this article applies to.
This article was previously published under Q317277
If Windows XP restarts because of a serious error, the Windows Error Reporting tool prompts you to report the problem to Microsoft for troubleshooting purposes. Windows may prompt you to report this information every time that you restart the computer, even if no error occurred during the previous session. After this problem begins to occur, you are prompted to send the information after every restart, even if you do not send the information.
This problem occurs because after a Minidump file is written, the paging file continues to have a flag set that indicates that a Minidump file must be written.
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
You can solve this problem by recreating the pagefile. To re-create the pagefile, follow these steps:
(https://support.microsoft.com/kb/255205/ )How to delete the Pagefile.sys file in Recovery Console
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack 1.
Article ID: 317277 - Last Review: September 4, 2012 - Revision: 5.0