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Poor audio quality after 15 minutes in a video call on Lync for Mac 2011

Symptoms
Assume that you make a video call to a user through Microsoft Lync for Mac 2011. The user shares the desktop, and you browse Internet by using Apple Safari. After about 15 minutes, you hear audio glitches. But the video and desktop sharing are fine.
Resolution
To fix this issue, install the update for Lync for Mac 2011 14.4.1.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 3175165 - Last Review: 07/13/2016 22:08:00 - Revision: 1.0

Microsoft Lync for Mac 2011

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