This article was previously published under Q317819
By default, the options to prevent the addition of a Microsoft Exchange Server, Post Office Protocol version 3 (POP3), Internet Message Access Protocol (IMAP), and Other Server Types accounts in a profile are not available in Microsoft Outlook 2002, in Microsoft Office Outlook 2003, or in Microsoft Office Outlook 2007.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack
Note This fix is only for Outlook 2002. To resolve this issue for Outlook 2003 or Outlook 2007, you must add a registry key.
The English-language version of this fix should have the following file attributes or later versions of the file attributes:
Date Time Version Size File name -------------------------------------------------------- 29-Nov-2001 01:21 10.0.3527.0 47,432 Recall.dll 20-Dec-2001 18:44 10.0.3618.0 92,488 Outlmime.dll 23-Jan-2002 00:32 10.0.3716.0 342,344 Exsec32.dll 05-Feb-2002 15:14 10.0.3729.0 117,064 Outlph.dll 11-Apr-2002 14:40 10.0.4009.0 534,856 Outlcm.dll 11-Apr-2002 14:40 10.0.4009.0 6,306,120 Outllib.dll
After you apply the fix to Outlook 2002, you must add registry keys to the registry to activate the fix. Additionally, you must add the same registry key to resolve this issue for Outlook 2003 or Outlook 2007. To do this, follow these steps.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
Start Registry Editor (Regedt32.exe).
Locate and then click the following registry key, as appropriate for your version of Outlook:
In this command line, Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP). MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi).
You can use the Prevent users from making changes to Outlook profiles policy option to workaround this problem. This policy prevents users from making any changes to their existing profile.
For more information about how to turn on (enable) the Prevent users from making changes to Outlook profiles policy option, see the System Policies documentation at the following Microsoft Web site:
After you add the Outlook Template, change the policy setting by following these steps to turn on the Prevent users from making changes to Outlook profiles policy option in either the Microsoft Management Console (MMC) snap-in or the System Policy Editor:
Expand the Outlook version year node.
Expand the Miscellaneous node.
Click to select the Prevent users from making changes to Outlook profiles check box.
Click to select the Check to enforce setting on; uncheck to enforce setting off check box.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Office XP Service Pack 2.
You can turn off (disable) Hypertext Transfer Protocol (HTTP) accounts that exists in Outlook 2002 with or without this fix installed on the Outlook client. To disable HTTP accounts in the registry, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate and then locate the following key in the registry, as appropriate for your version of Outlook: