Video Based Screen Sharing not working on Surface Hub

Symptoms
After you deploy Cumulative Update 3 for Microsoft Skype for Business Server 2015, screen sharing on a Surface Hub fails.

When this problem occurs, you may receive the following error message:

An error occurred during the screen presentation.
Cause
This problem occurs because there is an interoperability issue in the Video Based Screen Sharing feature that was released as part of Cumulative Update 3.
Resolution
To resolve this problem, create a Conferencing Policy that has the Application Sharing mode set to RDP, and then assign the policy to the Surface Hub account. For example, create the following policy:

New-CsConferencingPolicy -Identity [PolicyName] -ApplicationSharingMode RDP
Grant-CsConferencingPolicy -Identity "[SurfaceHubAccount]" -PolicyName [PolicyName]
Note In this text, PolicyName is the name of a new policy to be used, and SurfaceHubAccount is the name of the Surface Hub account.
Properties

Article ID: 3179272 - Last Review: 07/15/2016 22:55:00 - Revision: 2.0

Skype for Business Server 2015

  • kbsurveynew KB3179272
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