"Windows cannot load your profile because it may be corrupted" error message when you try to log on to Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q318011
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you try to log on to Microsoft Windows XP Home Edition or Microsoft Windows XP Professional, you receive the following error message:
Windows cannot load your profile because it may be corrupted. You may be logged in using a temporary User Profile.
CAUSE
This issue may occur if the current user profile is damaged.
RESOLUTION
To resolve this issue, create a new user profile.

For additional information about how to create a new user profile, click the following article number to view the article in the Microsoft Knowledge Base:
811151 How to copy data from a corrupted user profile to a new profile
MORE INFORMATION
If the original profile contained Microsoft Outlook Express e-mail and address book information, you may have to restore this information to the new user profile.

For additional information about how to restore e-mail and address book information, click the following article number to view the article in the Microsoft Knowledge Base:
188854 OLEXP: How to back up the Outlook Express address book and mail folders
Properties

Article ID: 318011 - Last Review: 12/07/2015 08:58:59 - Revision: 5.0

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

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