When you attempt to install Microsoft Dynamics CRM 2016 for Outlook, you encounter the following error:
"Your version of Microsoft Dynamics CRM for Outlook isn't supported for upgrading to CRM 2016 for Outlook. You must first upgrade CRM for Outlook to a version that is supported for upgrading to CRM 2016 for Outlook."
You can only upgrade to CRM 2016 for Outlook if you currently have CRM 2015 for Outlook.
If you want to upgrade CRM 2013 for Outlook to CRM 2016 for Outlook, you have two options: