Top Partner Product Questions


Review the top product questions asked by Partners during the presales and deployment phases of their customer projects – including deployment, configuration, demos, migration, value proposition, and licensing.

Contents


Microsoft Azure

Microsoft Dynamics CRM Online

Microsoft Enterprise Mobility Suite

Microsoft Exchange Online

Microsoft Exchange Server

Microsoft Office 365

Microsoft SharePoint Online

Microsoft Power BI

Skype for Business Online

Windows Server


Microsoft Azure

Where can I get more information about workarounds if the portal is not working?
Please click on the link below to check if all services are working properly.

Review the current Azure status


Where can I get more information how to associate the correct Azure AD Directory with Azure Subscription?
Every Azure subscription has a trust relationship with an Azure AD instance. This means that it trusts that directory to authenticate users, services, and devices.

Learn more about how Azure subscriptions are associated with Azure

Read to get an overview of the Azure AD directory


Where can I get more information how to delete resources?
Please click on the links below to get more information how to delete resources.

Read to learn how to use Azure Resource Manager

Learn more about using the Azure Portal to deploy and manage your Azure resources


Where can I get more information how to determine the reason of excessive consumption?
Please click on the links below to get more information how to determine the reason of excessive consumption.

Read up on how to understand Your Azure Bill

Read the FAQ referring billing and subscription


Where can I get more information how to improve the disk performance?
Please click on the link below to get more information how to improve the disk performance.

Read the article Premium Storage: High-Performance Storage for Azure Virtual Machine Workloads


Where can I get more information how to reset wrong accounts associated with Azure Subscriptions due to cached credentials?
Please click on the link below to get more information how to reset wrong accounts associated with Azure Subscriptions due to cached credentials.

Learn how to create a virtual network with a site-to-site connection


Where can I find an Azure feature demo?
Please click on the link below to find an Azure feature demo.

List of Microsoft Azure Courses


Where can I find an overall service overview of Azure?
Please click on the link below to I find an overall service overview of Azure.

Visit the overview of all Azure products


Where can I get help to estimate cost of Azure hosted solution?
Please click on the link below to get help to estimate cost of Azure hosted solution.

Try the Azure pricing calculator


Where can I find more information about any differences between China Azure and Global Azure?
Please click on the link below to find more information about any differences between China Azure and Global Azure.

Get a comparison between Azure regions


Where can I get localized content about Azure VM?
Please click on the link below to learn to provision, migrate, and manage your Windows virtual machines.

Have a look at Windows Virtual Machines videos


Where can I get a calculation about Azure fees?
Please click on the links below to get a calculation about Azure fees.

Get Azure pricing details

Try the Azure pricing calculator


Where can I get more information about Azure VM networking?
An Azure virtual network (VNet) is a representation of your own network in the cloud. It is a logical isolation of the Azure cloud dedicated to your subscription.                 

Read the overview the Azure Virtual Network

Have a look at Virtual Network videos

Request for help in Networking Blog


Where can I get more information how to use Azure Backup?
Azure Backup is the service that you use to back up and restore your data in the Microsoft cloud.

Read the overview on Azure Backup

Learn how to use Azure Backup


Where can I get more information how to use Azure Site Recovery?
Site Recovery helps to keep corporate workloads and apps up and running when planned and unplanned outages occur.

Read the overview on Azure Site Recovery

Find instructions on how Site Recovery works


Where can I get further information about the virtual network and storage in Azure?
An Azure virtual network (VNet) is a representation of your own network in the cloud. It is a logical isolation of the Azure cloud dedicated to your subscription. You can fully control the IP address blocks, DNS settings, security policies, and route tables within this network.

Read an overview on the virtual network

Get an introduction to Microsoft Azure Storage


Where can I get more information about AD sync?
Azure AD Connect will integrate your on-premises directories with Azure Active Directory. This allows you to provide a common identity for your users for Office 365, Azure, and SaaS applications integrated with Azure AD.

Learn about the latest DirSync Update

Discover more about Sync features


Where can I get more information how to connect my On Premises Sites with Azure?
A cross-premises Azure virtual network allows your virtual machines in Azure to directly access resources on your on-premises network. For example, a DirSync server running on an Azure virtual machine needs to query your on-premises domain controllers for changes to accounts and synchronize those changes with your Office 365 subscription.

Get an overview Site-to-Site connection

Learn how to connect On Premises Sites with Azure


Where can I get more information how to connect to VM?
With support for Linux, Windows Server, SQL Server, Oracle, IBM, and SAP, Azure Virtual Machines gives you the flexibility of virtualization for a wide range of computing solutions—development and testing, running applications, and extending your datacenter.

Find instructions how to connect to VM by the Azure classic portal

Learn how to work with The Remote Desktop Protocol connection


Where can I get more information how to deploy a virtual network in Azure?
An Azure virtual network is a representation of your own network in the cloud. You can control your Azure network settings and define DHCP address blocks, DNS settings, security policies, and routing.

Learn how to create a virtual network

Get an overview Site-to-Site connection


Where can I get more information how to deploy Dynamics AX on Azure?
Please click on the link below to get more information how to deploy Dynamics AX on Azure.

Learn how to deploy Microsoft Dynamics AX


Where can I get more information how to implement a Scale Set and Auto-Scale?
Please click on the links below to get more information how to implement a Scale Set and Auto-Scale.

Learn how to create a Scale Set

Find out more about Auto Scaling


Where can I get more information how to implement Remote Desktops in Azure?
Please click on the link below to get more information how to implement Remote Desktops in Azure.

Learn about Azure Desktop hosting


Where can I get more information how to implement site-to-site VPN connection?
Site-to-site connections can be used for cross-premises and hybrid configurations.

Learn how to create a virtual network with a site-to-site connection (Azure classic)

Read up on how to create a virtual network with a site-to-site connection (Azure Portal)


How do I activate my Microsoft Azure internal-use rights licenses that I’ve received as a Microsoft Partner Network member?
You can find step-by-step instructions in the following article and video:

Read up on how to activate Microsoft Azure internal-use rights licenses

Watch to learn how to activate Microsoft Azure internal use rights licenses

Register for IUR technical training to implement the most common Azure workloads


Where can I get help about licensing and support of applications hosted in Azure VM for Microsoft and partner (Oracle images, RedHat images)?
The Linux images in the Azure Gallery or Marketplace are provided by a number of partners, and we are working with various Linux communities to add even more flavors to the Endorsed Distribution list.

Find a list of supporter and partners


Where can I get help about using personal image or Virtual Hard Disk, Remote Desktop Services licensing in Azure?
Please click on the link below to get more information on how to use your Azure licenses.

Read the Azure Licensing FAQ

Find out more about your Microsoft Azure Hybrid Use Benefit

Find out more about your Microsoft Azure Hybrid Use Benefit


Where can I get more information about licenses and Azure back up licenses?
Please click on the link below to get more information on how to use Azure back up licenses.

Read the Azure Licensing FAQ


Where can I get more information if I can use my licenses on Azure?
Please click on the link below to get more information on how to use Azure licenses.

Visit the Licensing FAQ


Where can I get information about migrating between subscriptions?
Please click on the link below to get information about migrating between subscriptions.

Read to learn about moving resources


Where can I get more information how to migrate from On Premises to Azure?
Azure Site Recovery enables automated protection, asynchronous ongoing replication, and orderly recovery of virtualized workloads between private clouds across enterprise sites or directly in Microsoft Azure.

Read to learn how to migrate On-Premises to Azure

Read to learn how to migrate a web app to Azure App Service


Where can I get more information how a partner can make money out of Azure?
Please click on the link below to get more information on how a partner can make money out of Azure.

Download the is presentation to see how partners can make money with Azure


Where can I get more information how Azure helps my business?
Please click the link below to get more information on how Azure can help your business.

Read more about the Azure value proposition


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Microsoft Dynamics CRM Online

How do I activate my internal-use rights (IUR) licenses?
You can find step-by-step instructions for activating Microsoft Dynamics CRM Online internal-use rights licenses in the articles below.

Read how to activate and assign Microsoft Dynamics CRM Online Professional internal-use rights (IUR) licenses

Learn more about the Internal Use Rights cloud and software benefit

Register for IUR technical training to implement the most common CRM Online workloads


What are the new features in CRM 2016?
Please click on the link below for new features in CRM 2016.

Learn more about what is new in CRM 2016


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Microsoft Enterprise Mobility Suite


How do I activate my internal-use rights (IUR) licenses?
You can find step-by-step instructions for activating Enterprise Mobility Suite internal-use rights licenses in the articles below.

Read more about how to activate your Enterprise Mobility Suite internal-use rights licenses

Visit the Internal Use Rights cloud and software benefit page

Register for IUR technical training to implement the most common Enterprise Mobility Suite workloads


How do I activate my internal-use rights (IUR) licenses?
You can find step-by-step instructions for activating Enterprise Mobility Suite internal-use rights licenses in the articles below.

Read more about how to activate your Enterprise Mobility Suite internal-use rights licenses

Visit the Internal Use Rights cloud and software benefit page

Register for IUR technical training to implement the most common Enterprise Mobility Suite workloads


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Microsoft Exchange Online


How do I configure a primary mail address?

Please click on the link below to get information how to configure a primary mail address.

Learn how to add additional email addresses


Where can I get a demo of ATP?
Please click on the video link below to get a demo of ATP.

Have a look at an Advanced Threat Protection demo


Where can I get more information about a DLP description and usage?
Please click on the link below to get more information about a DLP description and usage.

Get information about data loss prevention

Have a look at DLP policies in Exchange Server and Exchange Online video


What are the Client Outlook requirements?
Please click on the link below for the Client Outlook requirements.

Learn about the Client Outlook requirements


What are the Mail flow settings and configurations?
Please click on the link below to learn about the Mail flow settings and configurations.

Check out the overview of mail flow settings


Which license is required for users?
The following FAQ provides answers to common questions about licensing Exchange.

Click here for an overview of Exchange licensing FAQ


What are the migration options from competitor or hosted environment that best fits the customer scenario and needs?
Please click on the links below for the migration options from competitor or hosted environment that best fits the customer scenario and needs.

Have a look at ways to migrate multiple email accounts to O365

Click here to learn how to migrate Google Apps mailboxes to O365

Click here to get information about migrating other types of IMAP mailboxes to O365


How do I setup a hybrid configuration for phased migration purposes?
Please click on the links below to get information how to setup a hybrid configuration for phased migration purposes.

Click here for an Exchange Server Deployment Assistant

Click here for information about Hybrid Deployment procedures


How do I migrate to Exchange hybrid and what are the best practices?
Please click on the links below to get information how to migrate to Exchange hybrid and what are the best practices.

Click here for an overview of Hybrid deployment best practices

Click here to learn about Exchange Online migration performance and best practices

Click here for information about Hybrid deployment prerequisites


How do I migrate from pre-2010 systems?
A cutover migration is the simplest way to get all your existing email into Office 365. As the name implies, it’s a cutover from one service to another.

Click here for a step-by-step instruction of migrating from Exchange 2007 to Office 365


How do I do migration from IMAP/Staged/Cutover/Hybrid, on-premises system or third party solution and data to Exchange Online?
Please click on the link below to get information how to do migration from IMAP/Staged/Cutover/Hybrid, on-premises system or third party solution and data to Exchange Online.

Have a look at mays to migrate multiple email accounts to O365

Click here to learn how to migrate email from an IMAP Server to Exchange Online Mailboxes


Where can I get more information about an approach based on a customer's environment?
When planning coexistence and migration from Exchange, using the Exchange Server Deployment Assistant might be the best starting point.

Click here for Exchange Server Deployment Assistant

Have a look at mays to migrate multiple email accounts to O365


What are the features of Exchange Online Protection, ATP, Compliance?
Advanced threat protection (ATP) in Exchange Online Protection (EOP) helps you prevent zero-day malware attacks in your email environment. ATP provides a way for you to create policies in the Exchange admin center (EAC) that help ensure your users access only links in emails or attachments to emails that are identified as not malicious.

Click here to learn about advanced threat protection for safe attachments and safe links


Where can I get a DLP demo?
Data loss prevention (DLP) is an important issue for enterprise message systems because of the extensive use of email for business critical communication that includes sensitive data.

Have a look at a Data loss prevention video


Where can I find more information about SSN and Credit card protection?
In Microsoft Exchange, you can create DLP policies that contain rules for not only traditional message classifications and existing transport rules but also combine these with rules for sensitive information found within messages.

Click here for information about Integrating sensitive information rules with transport rules


Where can I get new Office 365 proposal resources?
Please click on the link below to get new Office 365 proposal resources.

Click here for several downloads referring to Adoption Methodology Resources


Where can I get new Office 365 road map resources?
The Office 365 Roadmap lists updates that are currently planned for applicable subscribers. Updates are at various stages from being in development to rolling-out to customers to being generally available for applicable customers world-wide.

Click here for an overview of Office 365 Roadmaps


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Bookmark: linkwordExchangeServer

Microsoft Exchange Server


Where can I get more information about the Coexistence with previous versions and upgrades?
These articles deal specifically with client connectivity configuration during coexistence, since that typically creates the majority of the issues when migrating between versions of Exchange.

Click here for information about Client Connectivity in an Exchange 2016 Coexistence Environment

Click here to learn about Exchange 2016 Coexistence with Kerberos Authentication

Click here for a list of Upgrade from Exchange 2010 to Exchange 2013


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Microsoft Office 365


How can my company create Microsoft Office 365 demos?
The Microsoft Office demo portal allows you to set up demonstration environments and access demonstration guide materials for Office products without requiring a full local installation. The Microsoft Office demo environment consists of a personalized Office 365 trial tenant populated with demo-ready content. Once your Office 365 tenant is set up, you can deliver effective demos that cover the full range of Office products, such as Exchange, SharePoint, Lync, Outlook, Word, Excel, PowerPoint, and more.

Visit the Microsoft Office demo portal

Read more about Microsoft Office 365, Project Online, and Power BI demo tenants


How do I activate my Microsoft Office 365 internal-use rights (IUR) licenses?
You can find step-by-step instructions for activating Office 365 internal-use rights licenses in the articles below.

Read more on how to activate and assign Office 365 (E3) internal-use rights licenses

Visit the Internal Use Rights cloud and software benefit page

Register for IUR technical training to implement the most common O365 workloads


What Microsoft Office 365 subscriptions are available for nonprofit organizations? 
Microsoft announced the global availability of Office 365 for Nonprofits for qualifying nonprofit organizations and non-governmental organizations (NGOs) through its software donation program.

Read more about Microsoft Office 365 for Nonprofits and NGOs

Learn more about Microsoft Office 365 Nonprofit

Is your organization eligible?


Where can I find general instructions how to use SharePoint?
Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from almost any device.

Get started with SharePoint

Have a look at a list of various videos for SharePoint Online


Where can I find information about how to move mailboxes in hybrid deployments?
With an Exchange-based hybrid deployment, you can choose to either move on-premises Exchange mailboxes to the Exchange Online organization or move Exchange Online mailboxes to the Exchange organization. When you move mailboxes between the on-premises and Exchange Online organizations, you use migration batches to perform the remote mailbox move request.

Learn how to move mailboxes

Have a look at an Exchange Hybrid Deployment Demo


Where can I find more information about how to back-up my emails?
Please click on the links below to find more information about how to back-up my emails.

Find information about Office 365 Exchange Backup

Learn how to back up emails in Exchange Online

Find more information on Cloudfinder

Read more on alternative recovery options

Watch to learn more information about CodeTwo Backup

Read an overview Exchange Online features

Get a step-by-step description on how to back up emails

Learn how to achieve older items automatically


Where can I find more information about which devices access email?

Please click on the links below to find more information about which devices access email.

Read a comparison of different mobile devices

Learn how to add your email account to your mobile device

Get an overview, features and how to manage Exchange ActiveSync

Find information about Mobile Device Management

Find a list of clients and Mobile Devices


Where can I find more information how to write back password?
Please click on the links below to find more information how to write back password.

Get started with password management

Find information about Password Writeback Prerequisites

Learn how to reset or change passwords


Where can I get help for the Office 365 mobile setup of my organization?
Please click on the link below to get help for the Office 365 mobile setup of my organization.

Learn how to add your email account to your mobile device


Where can I get a Power BI demo and get all use cases for this service?
Power BI is a suite of business analytics tools to analyze data and share insights. Monitor your business and get answers quickly with rich dashboards available on every device.

Have a look at this Microsoft Demos video

Have a look at this demo tour of updates to Power BI Pro video

Have a look at this Power BI Demo video

Read to see samples of Power BI datasets


Where can I find all available Office 365 demos?
Please click on the link below to find all available Office 365 demos.

Have a look at this Office 365 demos video


Where can I find an ADFS deployment guide?
You can use Active Directory Federation Services (ADFS) in the Microsoft® Windows Server® 2003 R2 operating system to build a federated identity management solution that can extend distributed identification, authentication, and authorization services to Web-based applications across organizational and platform boundaries.

Read up on how to set up ADFS 3.0

Read the ADFS Deployment Guide

Take a look at an Office 365 Single Sign-On presentation

Have a look at a step-by-step setting up video

Learn a step-by-step Setting up of ADFS and Enabling Sign-On

Learn how to install ADFS 2012

Read information about integration with on premises environments


Where can I find more information about Azure AD Connect custom setup and configuration?
Azure AD Connect Custom settings is used if you have multiple forests or if you want to configure optional features not covered in the express installation. It is used in all cases where the express installation option does not satisfy your deployment or topology.

Read an overview Azure AD Connect

Learn how to install Azure AD Connect

Learn how to customize Azure AD Connect sync


Where can I get information about features of Office 365 plans?
Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization.

Find a list of plan options

View a service comparison

Find a list of Enterprise Plans

Take a look at this list of Business Plans

Find a list of Service Descriptions


Where can I get more information about federation?
Active Directory Federation Services (AD FS) is a server role in Windows Server 2008 that provides Web single-sign-on (SSO) technologies to authenticate a user to multiple Web applications over the life of a single online session.

Click here to get an overview Active Directory Federation Services

Click here to get an overview sign-in models

Have a look at a step-by-step video setting up AD FS and Enabling Single Sign-On

Click here to comprehend Office 365 identity and Azure Active Directory

Have a look at a step-by-step video setting up AD FS

Click here for detailed information about AD FS

Click here to learn how to integrate with on-premises environments


Where can I get more information about how to decommission Exchange Hybrid Server?
One of the more attractive options for getting a company to Exchange Online is to use the hybrid deployment approach described in Plan an Exchange Online hybrid deployment in Office 365. This is the only option that allows you to easily on-board and off-board mailboxes (all other native options are on-board only).

Click here to learn how to decommission on-premises Exchange servers in a hybrid development

Click here for information about decommissioning Exchange 2010 servers


Where can I get more information about the Azure AD Connect standard setup and configuration?
Office 365 uses the cloud-based user authentication service Azure Active Directory to manage users. You can choose from three main identity models in Office 365 when you set up and manage user accounts.

Click here to get an overview Azure AD Connect

Click here to comprehend Office 365 identity and Azure Active Directory

Have a look at express settings for Azure Active Directory Connect


Where can I get more information how to combine plans?
Please click on the links below to get more information how to combine plans.

Click here for information about the switch plans wizard

Have a look at a video for switching to a different Office

Click here to get an overview Office 365 Plan Options


Where can I get more information how to configure ADFS to authenticate accounts?
As with most enterprise-level services, the AD FS Federation Service (leveraged for SSO) can be implemented in many ways, depending on business needs.

Click here to get an overview AD FS scenarios and their implications for single sign-on

Have a look at a step-by-step video setting up AD FS and SSO

Take a look for an Office 365 Single Sign-On presentation

Click here for an installation guide

Click here to learn how to install AD FS 2012


Where can I get more information how to deploy Hybrid with Office 365?
A hybrid deployment offers organizations the ability to extend the feature-rich experience and administrative control they have with their existing on-premises Microsoft Exchange organization to the cloud.

Click here for information about exchanging Server Hybrid Deployments

Click here to get an overview Exchange Server Deployment


Where can I get more information how to deploy Office 365 Directory Synchronization (DirSync) in Microsoft Azure?
The Azure Active Directory (AD) Connect tool (formerly known as the Directory Synchronization tool, Directory Sync tool, or the DirSync.exe tool) is a server-based application that you install on a domain-joined server to synchronize your on-premises Active Directory users to the Azure Active Directory tenant associated with an Office 365 subscription.

Click here to learn how to deploy Office 365 DirSync in Azure

Click here to view sign-in models for Office 365


Where can I find more information about ADFS/SSO in an on-premises environment?
You can integrate Office 365 with your existing directory services and with an on-premises installation of Exchange Server, Skype for Business Server 2015, or SharePoint Server 2013.

Click here to get an overview Active Directory Federation Services

Where can I get more information how to (de-)activate Azure AD Connect and set it up?
Azure AD Connect will integrate your on-premises directories with Azure Active Directory. This allows you to provide a common identity for your users for Office 365, Azure, and SaaS applications integrated with Azure AD.

Click here to get an overview Azure AD Connect


Where can I get more information how to manage identity with Office 365?
Office 365 uses the cloud-based user authentication service Azure Active Directory to manage users. You can choose from three main identity models in Office 365 when you set up and manage user accounts.

Click here to get an overview of identities and Directory Integration

Click here for information about Directory Integration

Click here for information about choosing a sign-in model


Where can I get more information about multiple license types on a single domain?
In Office 365 for business, users need licenses to use services such as Outlook, SharePoint Online, Lync Online, and other services. As a global or user management admin, you can easily assign licenses to new users when you create new accounts, or to users with existing accounts.

Click here to find a list of plan options

Click here to learn how to assign or remove licenses


Where can I get more information about Cloud Solution Provider Billing?
As a Cloud Solution Provider partner, you will pay Microsoft 60 days in arrears for the seat-based and usage-based subscriptions of your customers.

Click here to learn how to manage billing


Where can I get more information about Office 365 ProPlus on Remote Desktop Services?
If you use Remote Desktop Services (RDS) to provide shared computers to users in your organization, you can install Office 365 ProPlus on those computers. But, you have to use the Office Deployment Tool and enable shared computer activation to do the installation.

Click here for information about Office 365 ProPlus on Remote Desktop Services


Where can I get more information how to implement Remote Desktops in Azure?
Please click on the link below to get more information how to add/renew more users to my Midsize Business plans.

Have a look at Transition Walkthrough video


Where can I get more information how to do mail migration to Office 365?
Please click on the links below to get more information how to do mail migration to Office 365.

Click here to get an overview Office 365 migration performances

Click here to learn how to migrate mailbox data by using Exchange Admin Center

Have a look at ways to migrate multiple emails accounts

Click here to learn how to migrate mailboxes with a cutover migration

Click here to learn how to migrate mailboxes with staged migration

Click here to get an overview Exchange Server Hybrid Deployments


Where can I get more information how to migrate ADFS 2.0 Farm to 3.0 Farm?
Please click on the links below to get more information how to migrate ADFS 2.0 Farm to 3.0 Farm.

Click here for information about migrating AD FS role services to Window Server 2012 R2

Click here for a step-by-step description of migrating AD FS 2.0 for AD FS 3.0


Where can I get more information how to migrate content to SharePoint Online?
Please click on the links below to get more information how to migrate content to SharePoint Online.

Click here for supported scenarios of SharePoint to Office 365 migration

Click here for information how to migrate to SharePoint Online

Click here to learn how to move documents to your SharePoint Online

Click here for information about Office 365 Import Service


Where can I get more information how to migrate Gmail accounts to Exchange Online?
You can use Internet Message Access Protocol (IMAP) migration to migrate Google Apps Gmail mailboxes to Office 365.

Click here to learn how to migrate Gmail accounts to Exchange Online


Where can I get more information how to migrate Public Folder from Exchange 2013 or 2016 to Office 365?
Please click on the link below to get more information how to migrate Public Folder from Exchange 2013 or 2016 to Office 365.

Click here for information about Public Folders and Exchange Online


Where can I get more information about customer data in the MS cloud?
Please click on the link below to get more information about customer data in the MS cloud.

Have a look at Transparent operation video


Where can I get more information about Datacenter security?
Please click on the link below to get more information about Datacenter security.

Have a look at Office 365 Trust Center's video


Where can I get more information how to protect/encrypt my data in my organizations?
Please click on the link below to get more information how to protect/encrypt my data in my organizations.

Click here to learn how to set up Information Rights Management

Click here for more information about Office 365 security and compliance


Where can I get a feature comparison between Gmail and Office 365?
Competitors take a narrow approach, missing some key workloads in productivity, but Microsoft delivers a full-service productivity suite that meets your business needs.

Click here for a comparison between Google Apps and Office 365


Where do I find a comparison plan for specific Office 365 features?
Please click on the link below to find a comparison plan for specific Office 365 features.

Click here for Office 365 service comparison


How can my company create Microsoft Office 365 demos?
The Microsoft Office demo portal allows you to set up demonstration environments and access demonstration guide materials for Office products without requiring a full local installation. The Microsoft Office demo environment consists of a personalized Office 365 trial tenant populated with demo-ready content. Once your Office 365 tenant is set up, you can deliver effective demos that cover the full range of Office products, such as Exchange, SharePoint, Lync, Outlook, Word, Excel, PowerPoint, and more.

Visit the Microsoft Office demo portal

Read more about Microsoft Office 365, Project Online, and Power BI demo tenants


How do I activate my Microsoft Office 365 internal-use rights (IUR) licenses?
You can find step-by-step instructions for activating Office 365 internal-use rights licenses in the articles below.

Read more on how to activate and assign Office 365 (E3) internal-use rights licenses

Visit the Internal Use Rights cloud and software benefit page

Register for IUR technical training to implement the most common O365 workloads


What Microsoft Office 365 subscriptions are available for nonprofit organizations?
Microsoft announced the global availability of Office 365 for Nonprofits for qualifying nonprofit organizations and non-governmental organizations (NGOs) through its software donation program.

Read more about Microsoft Office 365 for Nonprofits and NGOs

Learn more about Microsoft Office 365 Nonprofit

Is your organization eligible?


Where can I find general instructions how to use SharePoint?
Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from almost any device.

Click here to get started with SharePoint

Have a look at a list of various videos for SharePoint Online


Where can I find information about how to move mailboxes in hybrid deployments?
With an Exchange-based hybrid deployment, you can choose to either move on-premises Exchange mailboxes to the Exchange Online organization or move Exchange Online mailboxes to the Exchange organization. When you move mailboxes between the on-premises and Exchange Online organizations, you use migration batches to perform the remote mailbox move request.

Click here to learn how to move mailboxes

Have a look at an Exchange Hybrid Deployment Demo


Where can I find more information about how to back-up my emails?
Please click on the links below to find more information about how to back-up my emails.

Click here for information about Office 365 Exchange Backup

Click here to learn how to back up emails in Exchange Online

Click here for information about Cloudfinder

Click here for alternative recovery options

Click here for information about CodeTwo Backup

Click here to get an overview Exchange Online features

Click here for a step-by-step description how to back up emails

Click here to learn how to achieve older items automatically


Where can I find more information about which devices access email?
Please click on the links below to find more information about which devices access email.

Click here for a comparison of different mobile devices

Click here to learn how to add your email account to your mobile device

Click here for an overview, features and how to manage Exchange ActiveSync

Click here for information about Mobile Device Management

Click here for a list of clients and Mobile Devices


Where can I find more information how to write back password?
Please click on the links below to find more information how to write back password.

Click here to get started with password management

Click here for information about Password Writeback Prerequisites

Click here to learn how to reset or change passwords


Where can I get help for the Office 365 mobile setup of my organization?
Please click on the link below to get help for the Office 365 mobile setup of my organization.

Click here to learn how to add your email account to your mobile device


Where can I get a Power BI demo and get all use cases for this service?
Power BI is a suite of business analytics tools to analyze data and share insights. Monitor your business and get answers quickly with rich dashboards available on every device.

Have a look at Microsoft Demos

Have a look at a demo tour of updates to Power BI Pro

Have a look at Power BI Demo

Click here to see samples of Power BI datasets


Where can I find all available Office 365 demos?
Please click on the link below to find all available Office 365 demos.

Have a look at Office 365 demos


Where can I find an ADFS deployment guide?
You can use Active Directory Federation Services (ADFS) in the Microsoft® Windows Server® 2003 R2 operating system to build a federated identity management solution that can extend distributed identification, authentication, and authorization services to Web-based applications across organizational and platform boundaries.

Click here to learn how to set up ADFS 3.0

Click here to see the ADFS Deployment Guide

Take a look at an Office 365 Single Sign-On presentation

Have a look at a step-by-step setting up video

Click here to learn a step-by-step Setting up of ADFS and Enabling Sign-On

Click here to learn how to install ADFS 2012

Click here for information about integration with on premises environments


Where can I find more information about Azure AD Connect custom setup and configuration?
Azure AD Connect Custom settings is used if you have multiple forests or if you want to configure optional features not covered in the express installation. It is used in all cases where the express installation option does not satisfy your deployment or topology.

Click here to get an overview Azure AD Connect

Click here to learn how to install Azure AD Connect

Click here to learn how to customize Azure AD Connect sync


Where can I get information about features of Office 365 plans?
Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization.

Click here to find a list of plan options

Click here to view a service comparison

Click here for a list of Enterprise Plans

Click here for a list of Business Plans

Click here for a list of Service Descriptions


Where can I get more information about federation?
Active Directory Federation Services (AD FS) is a server role in Windows Server 2008 that provides Web single-sign-on (SSO) technologies to authenticate a user to multiple Web applications over the life of a single online session.

Click here to get an overview Active Directory Federation Services

Click here to get an overview sign-in models

Have a look at a step-by-step video setting up AD FS and Enabling Single Sign-On

Click here to comprehend Office 365 identity and Azure Active Directory

Have a look at a step-by-step video setting up AD FS

Click here for detailed information about AD FS

Click here to learn how to integrate with on-premises environments


Where can I get more information about how to decommission Exchange Hybrid Server?
One of the more attractive options for getting a company to Exchange Online is to use the hybrid deployment approach described in Plan an Exchange Online hybrid deployment in Office 365. This is the only option that allows you to easily on-board and off-board mailboxes (all other native options are on-board only).

Click here to learn how to decommission on-premises Exchange servers in a hybrid development

Click here for information about decommissioning Exchange 2010 servers


Where can I get more information about the Azure AD Connect standard setup and configuration?
Office 365 uses the cloud-based user authentication service Azure Active Directory to manage users. You can choose from three main identity models in Office 365 when you set up and manage user accounts.

Click here to get an overview Azure AD Connect

Click here to comprehend Office 365 identity and Azure Active Directory

Have a look at express settings for Azure Active Directory Connect


Where can I get more information how to combine plans?
Please click on the links below to get more information how to combine plans.

Click here for information about the switch plans wizard

Have a look at a video for switching to a different Office

Click here to get an overview Office 365 Plan Options


Where can I get more information how to configure ADFS to authenticate accounts?
As with most enterprise-level services, the AD FS Federation Service (leveraged for SSO) can be implemented in many ways, depending on business needs.

Click here to get an overview AD FS scenarios and their implications for single sign-on

Have a look at a step-by-step video setting up AD FS and SSO

Take a look for an Office 365 Single Sign-On presentation

Click here for an installation guide

Click here to learn how to install AD FS 2012


Where can I get more information how to deploy Hybrid with Office 365?
A hybrid deployment offers organizations the ability to extend the feature-rich experience and administrative control they have with their existing on-premises Microsoft Exchange organization to the cloud.

Click here for information about exchanging Server Hybrid Deployments

Click here to get an overview Exchange Server Deployment


Where can I get more information how to deploy Office 365 Directory Synchronization (DirSync) in Microsoft Azure?
The Azure Active Directory (AD) Connect tool (formerly known as the Directory Synchronization tool, Directory Sync tool, or the DirSync.exe tool) is a server-based application that you install on a domain-joined server to synchronize your on-premises Active Directory users to the Azure Active Directory tenant associated with an Office 365 subscription.

Click here to learn how to deploy Office 365 DirSync in Azure

Click here to view sign-in models for Office 365


Where can I find more information about ADFS/SSO in an on-premises environment?
You can integrate Office 365 with your existing directory services and with an on-premises installation of Exchange Server, Skype for Business Server 2015, or SharePoint Server 2013.

Click here to get an overview Active Directory Federation Services


Where can I get more information how to (de-)activate Azure AD Connect and set it up?
Azure AD Connect will integrate your on-premises directories with Azure Active Directory. This allows you to provide a common identity for your users for Office 365, Azure, and SaaS applications integrated with Azure AD.

Click here to get an overview Azure AD Connect


Where can I get more information how to manage identity with Office 365?
Office 365 uses the cloud-based user authentication service Azure Active Directory to manage users. You can choose from three main identity models in Office 365 when you set up and manage user accounts.

Click here to get an overview of identities and Directory Integration

Click here for information about Directory Integration

Click here for information about choosing a sign-in model


Where can I get more information about multiple license types on a single domain?
In Office 365 for business, users need licenses to use services such as Outlook, SharePoint Online, Lync Online, and other services. As a global or user management admin, you can easily assign licenses to new users when you create new accounts, or to users with existing accounts.

Click here to find a list of plan options

Click here to learn how to assign or remove licenses


Where can I get more information about Cloud Solution Provider Billing?
As a Cloud Solution Provider partner, you will pay Microsoft 60 days in arrears for the seat-based and usage-based subscriptions of your customers.

Click here to learn how to manage billing


Where can I get more information about Office 365 ProPlus on Remote Desktop Services?
If you use Remote Desktop Services (RDS) to provide shared computers to users in your organization, you can install Office 365 ProPlus on those computers. But, you have to use the Office Deployment Tool and enable shared computer activation to do the installation.

Click here for information about Office 365 ProPlus on Remote Desktop Services


Where can I get more information how to add/renew more users to my Midsize Business plans?
Please click on the link below to get more information how to add/renew more users to my Midsize Business plans.

Have a look at Transition Walkthrough video


Where can I get more information how to do mail migration to Office 365?
Please click on the links below to get more information how to do mail migration to Office 365.

Click here to get an overview Office 365 migration performances

Click here to learn how to migrate mailbox data by using Exchange Admin Center

Have a look at ways to migrate multiple emails accounts

Click here to learn how to migrate mailboxes with a cutover migration

Click here to learn how to migrate mailboxes with staged migration

Click here to get an overview Exchange Server Hybrid Deployments


Where can I get more information how to migrate ADFS 2.0 Farm to 3.0 Farm?
Please click on the links below to get more information how to migrate ADFS 2.0 Farm to 3.0 Farm.

Click here for information about migrating AD FS role services to Window Server 2012 R2

Click here for a step-by-step description of migrating AD FS 2.0 for AD FS 3.0


Where can I get more information how to migrate content to SharePoint Online?
Please click on the links below to get more information how to migrate content to SharePoint Online.

Click here for supported scenarios of SharePoint to Office 365 migration

Click here for information how to migrate to SharePoint Online

Click here to learn how to move documents to your SharePoint Online

Click here for information about Office 365 Import Service


Where can I get more information how to migrate Gmail accounts to Exchange Online?
You can use Internet Message Access Protocol (IMAP) migration to migrate Google Apps Gmail mailboxes to Office 365.

Click here to learn how to migrate Gmail accounts to Exchange Online


Where can I get more information how to migrate Public Folder from Exchange 2013 or 2016 to Office 365?
Please click on the link below to get more information how to migrate Public Folder from Exchange 2013 or 2016 to Office 365.

Click here for information about Public Folders and Exchange Online


Where can I get more information about customer data in the MS cloud?
Please click on the link below to get more information about customer data in the MS cloud.

Have a look at Transparent operation video


Where can I get more information about Datacenter security?
Please click on the link below to get more information about Datacenter security.

Have a look at Office 365 Trust Center's video


Where can I get more information how to protect/encrypt my data in my organizations?
Please click on the link below to get more information how to protect/encrypt my data in my organizations.

Click here to learn how to set up Information Rights Management

Click here for more information about Office 365 security and compliance


Where can I get a feature comparison between Gmail and Office 365?
Competitors take a narrow approach, missing some key workloads in productivity, but Microsoft delivers a full-service productivity suite that meets your business needs.

Click here for a comparison between Google Apps and Office 365


Where do I find a comparison plan for specific Office 365 features?
Please click on the link below to find a comparison plan for specific Office 365 features.

Click here for Office 365 service comparison


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Microsoft SharePoint Online


Where can I get a SharePoint Online demo?
Please click on the link below to get a SharePoint Online demo.

Click here for Microsoft demos


How do I deploy and configure SharePoint Online?
Please click on the link below to learn how to deploy and configure SharePoint Online.

Click here for a SharePoint Online Planning Guide


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Microsoft Power BI

Where can I get help on concepting Power BI and Power BI for O365?
Please click on the link below to get help on concepting Power BI and Power BI for O365.

Click here for a list of FAQ referring to Power BI


Where can I find a demo of Power BI with Dynamics AX?
Please click on the link below to find a demo of Power BI with Dynamics AX.

Click here for a demo of Dynamics AX integration with Power BI for Office 365

Click here to learn how to how you can use the features and services included in Power BI


Where can I get support information on presenting Power BI to a customer?
Please click on the link below to get support information on presenting Power BI to a customer.

Click here for Power BI Support


How do I best sell Power BI and integrate into solutions/applications of my or our customers company?
Please click on the link to see how Power BI can help your organization take advantage of its data.

Click here to get an overview of Power BI advantages


What is the difference between free and pro user?
Please click on the link below to see the difference between free and pro user.

Click here for a comparison between Power BI for free or buy Power BI Pro


How do I refresh data on SSAS on-prem?
There are four main types of refresh that happen within Power BI. Package refresh, model/data refresh, tile refresh and visual container refresh.

Click here for information about data refreshing


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Skype for Business Online


How do I allow or deny external users?
You can let people that are using Skype for Business contact Skype for Business users from outside your organization and add them to their list of Skype for Business contacts. After they add them to their contact list, they can see if they are online and IM with them, hold meetings and share desktops.

Click here to learn how to contact external Skype for Business users


How will E5 integrate with Portuguese Telcos?

Please click on the link below to get information about E5 integrating with Portuguese Telcos.

Click here to learn about Cloud PBX solution in Skype for Business 2015 or Lync Server 2013


What are the features of Cloud PBX?

A PBX is a phone system within business. The Skype for Business Cloud PBX add-on gives you PBX capabilities, but without the complicated and expensive equipment.

Click here for a list of Cloud PBX features


How do I set up and use Skype for Business?
Skype for Business Server offers instant messaging (IM), presence, conferencing, video, and telephony solutions that can support enterprise-level collaboration requirements. This topic provides links to information about how to plan for a successful Skype for Business Server deployment.

Click here for plans for your Skype for Business Server 2015 deployment


How do I configure SFB ADFS Hybrid?
You can configure your on-premises deployment for hybrid with Skype for Business Online and use Active Directory Synchronization to keep your on-premises and online users synchronized. You can also configure hybrid deployments for integration with on-premises Exchange and SharePoint, or with Microsoft Office 365 applications, including Exchange Online and SharePoint Online.

Click here for information about planning your hybrid deployment for Skype for Business Server 2015

Click here to learn how to configure a SFB Server Hybrid Environment and Configuring Federation


What is CCE and how do I configure it?
Skype for Business Cloud Connector Edition is a set of packaged Virtual Machines (VMs) that implement on-premises PSTN connectivity with Cloud PBX.

Click here for information about Skype for Business Cloud Connector Edition


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Windows Server


Where can I get help on conceptions AD on premises / Azure AD / AD connect?
Please click on the links below to get help on conceptions AD on premises / Azure AD / AD connect.

Have a look at Azure Active Directory documentations

Click here to get an overview about Active Directory

Click here to learn How Azure subscriptions are associated with Azure Active Directory


How do I do Hyper-V networking virtualization?
Please click on the links below to learn how to do Hyper-V networking virtualization.

Click here to download a step-by-step guide through Hyper-V's networking concepts

Click here to get an overview of configuring Virtual Networks

Click here to learn how to create the Virtual Networks


How do I deploy and configure RDS?
Remote Desktop Services accelerates and extends desktop and application deployments to any device, improving remote worker efficiency, while helping to keep critical intellectual property secure and simplify regulatory compliance.

Click here to learn about Remote Desktop Services

Click here to get an overview of Remote Desktop Services

Click here for an Architecture explanation of Remote Desktop Services


Where can I get more information about RDS License?
Please click on the links below to get more information about RDS License.

Click here to get an overview of Enterprise Agreement

Click here to learn when you need a Client Access License

Click here to get information about Microsoft Server client access license


How do I migrate from Win2008, 2008 R2 to Win 2012, 2012 R2?
Please click on the links below to get more information how to migrate from Win2008, 2008 R2 to Win 2012, 2012 R2.

Take a look at Windows Migration and Upgrade Guide

Click here to get an overview of Windows Server Installation and Upgrade

Click here for information about Windows Server 2008 R2 Upgrade Paths


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Article ID: 3182623 - Last Review: 07/29/2016 01:17:00 - Revision: 2.0

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