"HCW8087" error when you run the Hybrid Configuration Wizard

Note The Hybrid Configuration Wizard that's included in the Exchange Management Console in Microsoft Exchange Server 2010 is no longer supported. Therefore, you should no longer use the old Hybrid Configuration Wizard. Instead, use the Office 365 Hybrid Configuration Wizard that's available at http://aka.ms/HybridWizard. For more information, see Office 365 Hybrid Configuration Wizard for Exchange 2010.
PROBLEM
When you run the Hybrid Configuration Wizard, you receive the following error message:

HCW8087 = Access Denied
CAUSE
This problem occurs when the underlying remote PowerShell session fails and returns an "Access Denied" error message.
SOLUTION
To resolve this issue, do one or more of the following, as appropriate for your situation:

  • Make sure that you enter the correct user name and password in the wizard.
  • Try a different administrator account.
  • Try an account that's not using multi-factor authentication (MFA). 
  • Make sure that the account has the correct Role Based Access Control (RBAC) roles assigned to it. For more information, see Manage role group members.
MORE INFORMATION
Still need help? Go to the Office 365 Community website or the Exchange TechNet Forums.
Properties

Article ID: 3185388 - Last Review: 08/20/2016 00:01:00 - Revision: 3.0

Microsoft Exchange Online, Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard, Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard

  • o365022013 o365 o365a o365e o365m hybrid KB3185388
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