Bug Check 0x133 DPC_WATCHDOG_VIOLATION error on Lync/Skype for Business Edge server

Symptoms
When a Microsoft Lync or Skype for Business (any version) Edge server is running on modern hardware with multiple processor groups enabled, the computer crashes with the following Bug Check 0x133 DPC_WATCHDOG_VIOLATION error:

Time:     6/24/2016 6:28:09 AM
ID:       1001
Level:    Error
Source: Microsoft-Windows-WER-SystemErrorReporting
Machine:  USIDMLLYC203

Message: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 062416-18468-01.
Cause
This issue occurs because low-level Edge server code is specifically designed to work with hardware that's configured for only a single processor group.
Resolution
To avoid this issue, disable the “processor groups” feature in the Edge server's BIOS.
More information
For more information about this error, see Bug Check 0x133 DPC_WATCHDOG_VIOLATION.

To disable multiple processor groups, go to the “Numa Configuration” section in the BIOS. By default, Numa Configuration is set to Clustered on some modern systems, which creates multiple processor groups. Set this option to flat

Properties

Article ID: 3185394 - Last Review: 08/19/2016 16:08:00 - Revision: 3.0

Microsoft Lync Server 2013, Skype for Business Server 2015, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Datacenter, Windows Server 2012 Standard, Windows Server 2012 Datacenter, Windows Server 2008 R2 Service Pack 1

  • KB3185394
Feedback