This article was previously published under Q318587
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
This article contains information about issues that you may experience with the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base:
317636 Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
Compaq Array Controller Users
If you have installed the Compaq Array Controller Driver (Cpqarray.sys) from the Compaq Web Site, Compaq FTP Site, or Compaq SmartStart, please see the following article in the Microsoft Knowledge Base regarding Compaq Array controllers and the Windows NT 4.0 SRP:
305228 "STOP 0xA" Occurs After Applying Windows NT 4.0 Security Rollup Package
How to Install Optional Services After You Install the SRP
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
If you have difficulty in installing Remote Access Services (RAS) after installing the SRP, and if the following registry key is empty, delete the key from the registry, reinstall RAS, and then follow the instructions in the "How to Install Optional Services After the SRP Has Been Applied" section in this article: