"Policy does not allow granting permissions at this level to one or more of the recipient(s)" error when user tries to share calendar

PROBLEM
An Office 365 user tries to share their calendar with an on-premises user or an external user. Or, an on-premises user tries to share their calendar with an Office 365 user or an external user. In either scenario, the user who tries to share their calendar to the cross-premises user receives the following error message:
Policy does not allow granting permissions at this level to one or more of the recipient(s). Please select another permission level and send the sharing invite again.
CAUSE
This problem occurs if the sharing policy doesn't allow the user to share the level of detail that the user set in the sharing invitation.
SOLUTION
To resolve this problem, follow these steps:
  1. Do one of the following, as appropriate for your situation:
  2. Determine the sharing policy that's assigned to the user. To do this, run the following command and note the policy returned:
    Get-Mailbox User1 | fl *sharing*
  3. Update the sharing policy for the user. To do this, follow these steps:
    1. Open the Exchange admin center.
    2. Click Organization, and then double-click the policy that's assigned to the user under Individual Sharing. This is the policy that was returned in step 2.
    3. On the Sharing Rule page, select the calendar sharing level that you want to allow under Specify what information you want to share, and then click Save.
MORE INFORMATION
Still need help? Go to the Office 365 Community website.
Properties

Article ID: 3187524 - Last Review: 08/29/2016 21:37:00 - Revision: 2.0

Microsoft Exchange Online, Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard

  • o365e o365m o365022013 o365 o365a hybrid KB3187524
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