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XADM: Information Store Process Uses High CPU When BkExpandDontRun Is Enabled

This article was previously published under Q318899
This article has been archived. It is offered "as is" and will no longer be updated.
A thread in the information store (Store.exe) process may use a large amount of the CPU process when BkExpandDontRun is enabled in the following registry key:
The logic in the code does not permit the thread to sleep. This causes the thread to loop.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: Information store

File nameVersion

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.
kbExchange2000preSP3AprilRollupFix unresponsive 100% percent one hundred

Article ID: 318899 - Last Review: 10/24/2013 10:11:54 - Revision: 1.3

Microsoft Exchange 2000 Server Standard Edition

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