Article ID: 318899 - View products that this article applies to.
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A thread in the information store (Store.exe) process may use a large amount of the CPU process when BkExpandDontRun is enabled in the following registry key:
The logic in the code does not permit the thread to sleep. This causes the thread to loop.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Information store
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NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.