This article was previously published under Q319125
This article has been archived. It is offered "as is" and will no longer be updated.
After you upgrade your computer to Windows 2000 Professional, your PCTEL HSP56 MicroModem may not function correctly. For example, Windows may not detect the modem, and it may not be listed in Device Manager.
This behavior may occur if the modem driver is incompatible with Windows 2000. The PCTEL HSP56 MicroModem requires an updated driver to work with Windows 2000.
To resolve this issue, contact PCTEL to obtain the latest Windows 2000 driver for the PCTEL HSP56 MicroModem. To download and install the latest drivers for the PCTEL HSP56 MicroModem, browse to the following PCTEL Web site:
For additional information about how to install or remove modems in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:
301948 HOW TO: Install or Remove Modems in Windows 2000
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