PCTEL HSP56 MicroModem Does Not Work After You Upgrade to Windows 2000

This article was previously published under Q319125
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After you upgrade your computer to Windows 2000 Professional, your PCTEL HSP56 MicroModem may not function correctly. For example, Windows may not detect the modem, and it may not be listed in Device Manager.
This behavior may occur if the modem driver is incompatible with Windows 2000. The PCTEL HSP56 MicroModem requires an updated driver to work with Windows 2000.
To resolve this issue, contact PCTEL to obtain the latest Windows 2000 driver for the PCTEL HSP56 MicroModem. To download and install the latest drivers for the PCTEL HSP56 MicroModem, browse to the following PCTEL Web site:
More information
For additional information about how to troubleshoot a similar issue with the PCTEL PCI HSP56 V.90/K56flex modem, click the article number below to view the article in the Microsoft Knowledge Base:
308770 PCTEL PCI HSP56 V.90/K56flex Modem Not Working After Upgrade to Windows 2000
For more information about how to contact PCTEL, browse to the following PCTEL Web site:For additional information about how to install or remove modems in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:
301948 HOW TO: Install or Remove Modems in Windows 2000
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Article ID: 319125 - Last Review: 11/02/2013 07:16:00 - Revision: 4.0

  • Microsoft Windows 2000 Professional Edition
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