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Meeting request isn't processed by the room mailbox when meeting is created directly in the calendar of the room mailbox

PROBLEM
A user has full access permissions on a room mailbox or editing permissions to the calendar of a room mailbox. When the user tries to create a meeting request directly in the calendar of the room mailbox, the room mailbox doesn't process the meeting request. 
CAUSE
This behavior is by design. The Resource Booking Assistant processes requests that are sent to the room. When a user who has editing permissions creates the meeting directly in the room’s calendar, the room is the actual organizer of the meeting and there's nothing to process. 
WORKAROUND
For the room to process all meetings, create the meeting in the calendar of the user who wants to book the room (the user who has editing permissions) instead of creating the meeting directly in the calendar of the room mailbox. 

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Properties

Article ID: 3191287 - Last Review: 09/09/2016 22:24:00 - Revision: 1.0

Microsoft Exchange Online, Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard, Outlook 2016, Microsoft Outlook 2013, Microsoft Outlook 2010

  • o365e o365m o365022013 o365 o365a KB3191287
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