Article ID: 319136 - View products that this article applies to.
This article was previously published under Q319136
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(https://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
If you try to start your Microsoft Windows 2000-based computer, you may receive an error message similar to the following:
File is missing or corrupt: C:\Winnt\System32\Drivers\Pci.sys
This behavior may occur if the Pci.sys file is missing or corrupted.
To resolve this issue, use one of the following methods.
Method 1: Restore the File by Using the Windows Recovery ConsoleUse the Windows 2000 Recovery Console to expand Pci.sy_ from the I386 folder on the Windows 2000 CD-ROM to the \%SystemRoot%\System32\Drivers folder on the hard disk. To do this, follow these steps:
Method 2: Use In-Place Upgrade to Restore the FileReplace all missing and corrupted files by following the steps for an in-place upgrade. This procedure is a last resort before you reinstall the operating system. The time it takes to complete the following procedure is equal to the time that it takes to reinstall the operating system. Also, you may lose some of your customized settings for the system files.
For additional information about Windows Recovery Console, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/216417/EN-US/ )How to Install the Windows Recovery Console
229716For additional information about how to perform an in-place upgrade, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/229716/EN-US/ )Description of the Windows Recovery Console
(https://support.microsoft.com/kb/292175/EN-US/ )How to Perform an In-Place Upgrade of Windows 2000
238359For additional information about troubleshooting startup problems, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/238359/EN-US/ )Differences Between Manual and Fast Repair in Windows 2000
(https://support.microsoft.com/kb/315396/EN-US/ )HOW TO: Troubleshoot Startup Problems in Windows 2000
Article ID: 319136 - Last Review: October 30, 2006 - Revision: 4.3