"This feature has been disabled by your Administrator" error when Office 365 activates Skype for Business

Symptoms
When you try to install Microsoft Skype for Business as a stand-alone application from a Microsoft Office 365 ProPlus suite, you receive one of the following error messages:

Error message 1
This feature has been disabled by your Administrator.
Error message 2
We are unable to connect right now. Please check your network and try again later.
Resolution
Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To work around this issue, check whether there is a value for the UseOnlineContent registry entry. If the entry exists, the value must be set to 2. To do this, follow these steps:

  1. Click Start, click Run.
  2. Type regedit, and then press Enter.
  3. Locate and then click the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Internet

    Note If theUseOnlineContent registry entry exists in this path, you can skip steps 4 and 5.
  4. On the Edit menu, point to New, and then click DWORD Value.
  5. Type UseOnlineContent, and then press Enter.
  6. Right-click UseOnlineContent, and then click Modify.
  7. In the Value data box, type 2, and then click OK.
  8. Exit Registry Editor.
UseOnlineContent Skype Activation errmsg
Properties

Article ID: 3195435 - Last Review: 10/06/2016 01:06:00 - Revision: 1.0

Microsoft Office 365 ProPlus

  • kberrmsg o365 KB3195435
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