Error message “Microsoft Excel has stopped working” after installing KB3118373

Symptoms
Customers reported that after installing October 4, 2016, update for Excel 2016. Some Excel 2016 workbooks stopped responding and returned the error.

“Microsoft Excel has stopped working”
Cause
Due to the severe outcome, we have stopped further release of KB3118373, update for Excel 2016. If you have already installed this patch please uninstall it.

We apologize for any inconvenience this may have caused. The fix for this regression as well as other fixes in KB3118373 will be included in the next public update for Excel 2016.
 
More information
How to uninstall this update: 

Windows 10
  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
  2. In the list of updates, locate and select KB3118373, and then select Uninstall.
Windows 8 and Windows 8.1
  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
  2. Enter windows update, select Windows Update, and then select Installed Updates.
  3. In the list of updates, locate and select KB3118373, and then select Uninstall.
Windows 7
  1. Go to Start, enter Run, and then select Run.
  2. Enter Appwiz.cpl, and then select OK.
  3. Select View installed updates.
  4. In the list of updates, locate and select KB3118373, and then select Uninstall.
Excel stopped working install update
Properties

Article ID: 3198535 - Last Review: 10/08/2016 06:05:00 - Revision: 1.0

Excel 2016

  • kberrmsg kbofficeupdate KB3198535
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