Article ID: 319866 - View products that this article applies to.
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After you restart an Exchange 2000 server, the message tracking log file may not be generated, or a new tracking log may not be written to the default log file folder in the following location:
\Program Files\Exchsrvr\server_name.logIf you restart the Internet Information Services (IIS) Administrator service, the problem is resolved and a new log is recorded until the next time that you restart the server.
This problem may occur if the first remote procedure call (RPC) binding to the Exchange System Attendant service does not work when the server starts, but the calling component does not detect this.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix has the following file attributes or later:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Message tracking
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NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.