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Compact Disc Recorded in Windows XP Is Missing Files or Folders or Is Unreadable

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q320174
SYMPTOMS
When you copy files or folders to a compact disc-recordable (CD-R) or a compact disc-rewritable (CD-RW) by using a compact disc recorder, you may experience one or more of the following symptoms:
  • The disc recording is consistently unsuccessful.
  • You cannot read the disc by using Microsoft Windows 95 or Microsoft Windows 98, but you can read the disc in Windows XP.
  • You cannot read the disc in an MP3 player, but you can read the disc in Windows XP.
  • You are able to read the disc in an MP3 player, but not all of the files on the disc are available. However, all of the files on the disc are available when you read the disc in Windows XP.
  • When you add files or folders to a disc that already contains data, some files are lost. This may occur if one or both of the following conditions exist:
    • A file is added to the disc, and the name of the file is the same as the name of a folder that was already on the disk.

      -or-
    • A folder is added to the disc, and the name of the folder is the same as the name of a file that was already on the disk.
RESOLUTION
The following file is available for download from the Microsoft Download Center:
Release Date: April 4, 2002

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size     File name   ---------------------------------------------------   25-Mar-2002  22:33                35,450  Cdrom.inf   28-Mar-2002  21:35  1.0.0.3      123,904  Imapi.exe          12-Oct-2001  22:21  5.1.2600.16   39,808  Imapi.sys				
NOTE: Install this update only if you experience the exact symptoms described in this article.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Properties

Article ID: 320174 - Last Review: 05/14/2007 04:04:47 - Revision: 3.3

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • atdownload kbqfe kbfilesystems kbbug kbenv kbfix kbqfe kbui KB320174
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