HYPERLINK-FIELD command-line option does not import hyperlink into organization chart shape from a data file

This article was previously published under Q320360
This article has been archived. It is offered "as is" and will no longer be updated.
When you use the command line to run the Organization Chart Wizard and import a text file or a Microsoft Excel file, the /Hyperlink-Field command-line option does not import a Uniform Resource Locator (URL) into the shape. Because the URL is not imported, the shapes do not contain hyperlinks.

Service pack information

This problem is corrected in Visio 2002 Service Pack 2.

To resolve this problem, obtain the latest service pack for Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867749 How to obtain the latest Visio 2002 Service Pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size      File name        --------------------------------------------------------   07-MAY-2002  15:04  5.0.2809.2400  288,512   Q320360.exe				
After the hotfix is installed, the following file will have the listed attributes or later:
   Date         Time   Version      Size     File name     -----------------------------------------------------------------------   25-APR-2002  07:53  10.0.2825.4  524,288  Organization Chart Wizard.dll				
NOTE: You cannot remove this supported fix. If you want to return to the installation you had before you installed this fix, remove Visio 2002, and then reinstall it from the original compact disc.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.
For additional information about Visio 2002 SR-1, click the following article numbers to view the articles in the Microsoft Knowledge Base:
310474 Visio2002: How to obtain and install Visio 2002 Service Release 1
310463 Visio2002: List of issues fixed in Visio 2002 Service Release 1 (SR-1)
visio2002 vso2002 qfe hotfix command line switch

Article ID: 320360 - Last Review: 02/27/2014 21:12:28 - Revision: 2.6

  • Microsoft Visio 2002 Standard SR-1
  • Microsoft Visio 2002 Professional SR-1
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