Article ID: 320476 - View products that this article applies to.
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When you try to use a Microsoft Access query as the data source in a Word mail merge operation, some of the queries in the Access database may be unavailable as data sources in the Mail Merge Wizard.
To work around this problem, confirm that Word uses Dynamic Data Exchange (DDE) when you attach the Access database to the mail merge document. To do this, follow these steps:
For more information about troubleshooting DDE connections in Word, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/291445/ )Error Message: Word could not re-establish a DDE connection to Microsoft Access
(https://support.microsoft.com/kb/286847/ )First mail merge recipient is duplicated when you connect to the data source through the DDE method