This article was previously published under Q320530
This article has been archived. It is offered "as is" and will no longer be updated.
In a COM+ component on Windows 2000, an enumeration of shared property groups returns the correct number of VARIANTs. However, all of the VARIANTs except for the first are empty (vt = VT_EMPTY). The first VARIANT contains the last property group, which overwrites all of the previous VARIANTs.
This problem occurs because the VARIANT array index is not incremented during the internal enumeration process in the COM+ Shared Property Manager module.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
To resolve this problem, obtain Microsoft COM+ Hotfix Rollup 21.For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
324039 INFO: Availability of Windows 2000 Post-Service Pack 3 COM+ Hotfix Rollup Package 21
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot