This article was previously published under Q320693
When you try to connect a virtual private network (VPN) connection in Network Connections, you may receive the following error message:
The system could not find the phone book entry for this connection.
You may receive this error message if the VPN connection is configured to use a dial-up connection that has been deleted.
To work around this issue:
Click Start, click Control Panel, and then click Network and Internet Connections.
Click Network Connections.
Right-click the VPN connection, and then click Properties.
Click to select the Dial another connection first check box, and then click the appropriate dial-up connection. If there are no dial-up connections to select, you may have to create a dial-up connection and repeat these steps.
If your VPN connection does not require a dial-up connection, click to clear the Dial another connection first check box, and then click OK.